Shipping policy
Shipping
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Packages are shipped via USPS Priority.
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Orders typically ship on Saturdays. Allow 5-7 business days for processing, excluding weekends and federal holidays.
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Shipping and billing addresses must match. Verify your address, including any apartment number, to prevent delivery issues. Incorrect information may result in lost packages, for which the customer is responsible. Contact the carrier directly for assistance.
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Ensure the address can receive packages to avoid redelivery fees.
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Customers will receive an email confirmation upon order placement. Ensure your email is correct. If you don’t receive a confirmation, contact us.
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Urban Immigrant is not liable for lost, stolen, or damaged items. Once shipped, tracking is the customer’s responsibility. For delays or issues, contact USPS directly. Initiate claims with USPS if needed.
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Delivery typically takes 5-7 business days post-shipment, though times may vary by location and weather. Note that USPS delays are beyond our control.