FAQs

Absolutely! Our founder has walked in faith since childhood, starting as a Seventh-day Adventist and now embracing a non-denominational approach.

Yes, we are! Our founder was born in the U.S., but her roots run deep with immigrant parents from Haiti.

Yes! Urban Immigrant is entirely run by women, ensuring every item is crafted, reviewed, and approved with the utmost care.

Join our village! Influencers, journalists, or potential partners—drop us a line at info@urbanimmigrant.com. Share a bit about yourself, your social media links, and why you’re excited to collaborate.

Right here on our website! We operate solely online at www.urbanimmigrant.com.

Occasionally, you might find us at local events in the Dallas-Fort Worth area—follow our social media for updates.

Beware of impostors; we don’t conduct sales via Direct Message, Cashapp, Zelle, etc. For wholesale inquiries, email us at info@urbanimmigrant.com.

Have questions or need support?

Email us at info@urbanimmigrant.com. We typically respond within 1-3 business days, excluding weekends and federal holidays.

For urgent matters, mark your email subject as “URGENT! _________(insert crucial information; e.g., Order Number/Address Change Request/Payment Change).”

We’re honored by your interest, but currently, we don’t have paid positions.

For internships, email your resume to info@urbanimmigrant.com with a summary of how you can contribute. Stand out with a brief and compelling pitch!

Order confirmation and tracking details are sent once your order is processed. If you don’t receive it, check your email address and contact us for help.

We collect sales tax for shipments to various states. Your sales tax is estimated at checkout and may change slightly upon order finalization. For specifics, refer to your state’s Department of Revenue website

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